Rockley Consulting Rockley Consulting

About

Two decades inside hospitality.

I started in hospitality in 1999. By 2000 I was using H&L Point of Sale, and I have been using it ever since. That's twenty-six years operating H&L from the venue side: behind the bar, on the floor, in the back office.

For five of those years I sat inside H&L Australia itself as Territory Manager, which added the technical and platform-side view to the operational one. Most consultants have one perspective or the other. I've worked from both sides of the install.

That sequence matters: when a venue operator tells me something is broken, I understand both the human cost on the floor and the technical fix in the database.

Point of Sale is like oxygen. You only realise how important it is when you don't have any.

Today, Rockley Consulting works with restaurants, hotels, bars, and leisure venues across Tasmania and Australia, ranging from independent fine dining rooms to multi-site hospitality groups.

The mission is simple: help business owners and managers get the data they need to make informed decisions. Sometimes that's a one-off custom report. Sometimes it's a full database rebuild or an ongoing technical partnership.

Why independent?

H&L's own support team is excellent at resolving issues. What they don't do is sit inside your operation, identify problems before they cost you, and help you get more out of the system you've already paid for. That's what I do. I'm not a replacement for their support. I work alongside it, with my focus entirely on your business, not the vendor's.

26+

Years using H&L

5

Years inside H&L

4

Service Areas

AU

Australia-wide Coverage

Want to talk about your venue?